Sales Development Representative

We're hard-working, enthusiastic and fun! Are you interested in a new challenge? Do you want to join a meaningful mission? If so read on!

Location: Reigate or Manchester

Team: Sales 

Job type: Full Time 

Direct Reports: SDR Manager 

About Us 

Infinity is an advanced analytics and call tracking service. We’ve established ourselves as a market leader with an innovative and exciting product attracting a number of well-known brands. 
The business was launched in 2010 and is an established UK market leader. Annual revenues 15
m+ and significantly growing. The firm is already hugely profitable with 1600+ clients and employs 120+ people across London, Reigate, Baltimore & California USA and Spain.  We see a huge potential in the cloud contact centre market and the convergence of the requirements of marketing, sales, service/support and operational teams.

We are obsessed with cutting-edge technology and continuously finding ways to make our products even better.  Success is part of our culture, we promote passion, team-working and fun! Our people share our company values (Impact, Working Smart and Daring/Fun/Positive Energy), which translates into our clients’ experience. 


About the Job

At Infinity, our Sales Development Team forms the heartbeat of the business. Working closely with Sales, Marketing and Customer Success, you’ll be joining a dynamic and collaborative team who are pivotal to the company’s growth and success.

This is a great opportunity to embark on a sales career and be part of an exciting journey. You’ll be passionate about hunting new business, identifying pain points, and positioning how Infinity can help.

The Sales Development Representative role is perfect for positive, high energy, confident individuals who are looking for great earning potential with uncapped OTE, and career progression. You’ll be enrolled in our Infinity Training Academy – a structured program which provides ongoing learning and development, enabling you to take the next step into Account Executive or other areas.

The role includes:

• Working with Account Executives, building targeted account lists based on your key sectors

• Qualifying sales opportunities through outbound cadences, using the latest sales tools and techniques

• Handling inbound marketing leads, following up in a timely manner

• Taking ownership of your sectors through research and networking, to understand the challenges and how Infinity can solve these

The right person will receive a competitive package, realistic and achievable commission and benefits, plus excellent personal development processes, within a market leading company.

About You

You need to be results-oriented and motivated to succeed. You will be coachable, have a willingness to learn and demonstrate excellent communication and interpersonal skills. You thrive in a fast-paced environment and have a proactive approach.

Development Plan

Our internally developed Training Academy is a dedicated program, designed to improve your skills and prepare you for a role in sales. You’ll be coached on all the fundamentals of sales, as well as more advanced techniques such as Challenger, Sales EQ and MEDDIC.

Our onboarding program will teach you all about Infinity, target markets and Ideal Customer Profile. After this, you’ll receive extensive role specific training, fully supported by both your manager and immediate team. You’ll learn how to effectively qualify and scope the potential value of new opportunities, as well as demo our solutions effectively.

Knowledge, Skills & Experience

• Strong desire to be successful
• Proactive approach to prospecting
• Positive attitude
• Curious nature
• Willingness to learn and adapt to business and market changing conditions

Key Responsibilities

• Inbound lead qualification
• Outbound lead and opportunity generation
• Lead and database management
• Close alignment with sales managers into key target vertical

Benefits you can enjoy

  • 25 days holiday (with the option to buy up to an additional 5 days per year)
  • Private single medical insurance
  • Employee Assistance Programme
  • Life Assurance (4x Salary)
  • Enhanced Maternity and Paternity Pay
  • Tech Scheme Loan (of up to £2,000 per year)
  • Ride to Work Scheme
  • Season Ticket Loan
  • Dedicated annual company and team social budget 

At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! Infinity is proud to be an equal opportunity workplace, we believe that diversity and inclusion among our incredible workforce is critical to driving our success and helping us achieve our ambitious targets! Our mission is to recruit, develop and retain the most talented individuals, each with their own story to tell.

We usually respond within three days

Or, know someone who would be a perfect fit? Let them know!

RH2 9AQ Reigate Directions View page


One St Peter's Square
M2 3AE Manchester Directions View page

The Perks!

  • Health & Family

    Private Healthcare, EAP, Life Assurance (4x Salary)

  • Learning & Development

    Full product training, general training and other L&D opportunities

  • Team Building

    Monthly or quarterly events, team trips, and Friday beers

  • Socials

    Summer and Christmas parties, and frequent gatherings

  • Free Refreshments

    Breakfast Club, fruit, snacks, and celebratory pizza deliveries

  • Communication

    Monthly company updates

Why work for us?

We have a welcoming culture which will make you feel at home from your first day. Your assigned buddy will be with you throughout your journey. Our vibe is fun mixed with passion and dedication, we truly are a work hard, play hard team.

Already working at Infinity?

Let’s recruit together and find your next colleague.


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