Salary: £40,000 - £50,000 

Location: Reigate 

Job type: Full time

Reporting To: Group Financial Controller 

About Us 

Infinity delivers call intelligence pioneered for business. We unlock clarity from the conversations companies  have with their customers. We are a cloud-based call tracking platform, and an integral part of the technology stack for marketing teams and contact centres across our extensive international client base.

Our journey started in 2010 when we identified the need for a call tracking product from over a decade of experience of managing paid search campaigns.

Following a steady, organic growth and a strategic investment, we now have a presence across five locations, including London, Manchester, and San Francisco.

Key to our continued growth are our values which we think makes us a great place to work and has made us the success that we are today, and the success we will be in the future. To be part of this inspiring team, you will need to show up and have Impact in all you do, enjoy collaborating - winning and learning together, comfortable measuring what matters to strive to improve and willing to grow and evolve! In return you will get a great work environment, a set of colleagues like no other, and be able to build your skills and career with us.

About the  job

As Financial Planning Analyst, you will be responsible for the delivery of the company’s key financial metrics, KPIs, and performance reporting.

Your role will work closely with the finance team to support all financial operations. You will also partner with internal stakeholders to support business growth.

About You 

The ideal candidate will be a strong and experienced Financial Planning Analyst with an excellent knowledge of finance management, planning, and performance reporting. You will have strong analytical skills, a keen eye for detail, and be confident communicating, interpreting, and analysing results. You will be able to turn analysis into actionable insights to grow the business.

You are a team player who enjoys working as part of a team, who is also able to work independently to deliver results. You can work to tight deadlines in an often-high-pressured environment. 

Key Responsibilities

• Producing the monthly recurring revenue report, including KPIs and metrics for the finance team and wider business.

• Interpreting data and analysing results to help drive positive business outcomes.

• Evolving operational metrics by creating new reports and KPIs from scratch to measure performance, reduce costs, and improve efficiencies.

• Reviewing financial, call and minute performance to understand trends in performance and to influence decision making and improve margins and profitability.

• Business partner across departments to form a bridge with finance by creating reports, stats and data that link, align and track against the business’ strategic goals.

• Maximising value add activity and reducing non-profitable activity, as well as contributing to a reduction in activity gaps in the wider business operations and projects

• Producing the monthly flash revenue report, whilst supporting billing accuracy, completeness and driving client profitability

• Lead the production of financial models, budgets, forecasts, and costings across the business.

• Lead in creation of an effective business partnering environment where the finance department provides timely, insightful, and impactful data that adds value company-wide.

• Building and developing strong working relationships with internal stakeholders, including Customer Success, Operations, Sales and Marketing.

• Providing ad hoc financial information and analysis to support the Group FC and wider business with day-to-day operations.

• Enabling and seeking growth by identifying and developing operational savings, growth, and margin opportunities

Key Skills 

• Excellent verbal and written communication skills.

• In-depth understanding of finance and business trends and ability to articulate actional impact and outcomes in an interpretable format.

• Excellent research skills and the ability to understand and evolve KPIs and reporting.

• Ability to recognise and recommend potentially profitable outcomes.

• Understanding of financial topics including management accounts, benchmarks, and metrics.

• Ability to work with and manipulate incomplete/inconsistent data and natural curiosity to understand the why.

• Strong planning, presentation, and prioritisation skills.

• Strong analytical skills with a keen eye for detail.

Key Attributes: 

• Has a strong level of financial knowledge and acumen.

• Is a confident communicator and decision-maker that will hit the ground running and take initiative to carry out tasks.

• Is adaptable and able to respond to business needs in a fast-paced environment.

• Can look for continuous improvement of reporting and controls.

• Is a self-starter who can work independently and as part of a team.

• Is pragmatic, analytically minded, and a logical thinker.

• Has excellent attention to detail.

• Is experienced in a fast-paced and high-volume environment.

• Proficient at Microsoft PowerPoint, Excel, Word, and Teams.

Benefits you can enjoy

• 25 days holiday (with the option to buy up to an additional 5 days per year)
• Private single medical insurance
• Employee Assistance Programme
• Life Assurance (4x Salary)
• Enhanced Maternity and Paternity Pay
• Tech Scheme Loan (of up to £2,000 per year)
• Ride to Work Scheme
• Season Ticket Loan
• Dedicated annual company and team social budget 

At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! Infinity is proud to be an equal opportunity workplace, we believe that diversity and inclusion among our incredible workforce is critical to driving our success and helping us achieve our ambitious targets! Our mission is to recruit, develop and retain the most talented individuals, each with their own story to tell.