UX Designer
We're hard-working, enthusiastic and fun! Are you interested in a new challenge? Do you want to join a meaningful mission? If so read on!
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UX Designer
Salary: £35,000
Location: Reigate/Manchester
Team: Product and Development
Job type: Full Time
About Us
Infinity is a market-leading advanced analytics and call-tracking service working with some of the world’s most well-known brands. As a company, we’re ever evolving, using cutting-edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)15m+. Our mission is clear, to become the best call-tracking provider in the world. There’s never been a better time to join Infinity.
About You
We are seeking a highly motivated and enthusiastic UX Designer with 2 years of experience to join our product and development team. In this role, you will work closely with product and engineering teams to create user-centric designs that delight our customers. You will contribute to the overall user experience (UX), delivering cohesive and intuitive products. This role requires a hands-on approach, as well as the ability to mentor and grow colleagues. The successful candidate will be based in Reigate or Manchester and will be required to work in the office one day per week (Tuesday).
Key Responsibilities
- Collaborate with Cross-Functional Teams:
- Work closely with product owners, developers, and other stakeholders to understand requirements and user needs.
- Participate in brainstorming sessions and contribute creative ideas to enhance user experiences.
- Engage stakeholders in the research and design process through collaboration, workshops, design shares, and show & tells.
- User Research and Testing:
- Plan and conduct usability testing sessions to evaluate the effectiveness of design solutions.
- Gather and analyse feedback to make informed design improvements.
- Use both quantitative and qualitative research methods to validate hypotheses and inform design decisions.
- Create wireframes, mockups, and interactive prototypes to visualise and communicate dessign concepts.
- Iterate on designs based on feedback and user testing results.
- Develop personas, user journeys, page flows, wireframes, and site architectures.
- Produce design executions that use inclusive design principles and comply with W3C accessibility guidelines.
- Ensure a consistent and seamless user experience across all platforms and devices.
- Document design processes, user flows, and design decisions.
- Demonstrate deep knowledge of customer needs and use this knowledge to inform and support product development.
- Identify, communicate, and work to mitigate assumptions and risks arising out of product discovery and design.
- Uncover new customer needs and enhance Infinity’s understanding of its customer base.
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Communication and Presentation:
- Present design concepts and solutions to stakeholders and gather feedback.
- Support your designs and key milestone deliverables to peers and senior-level stakeholders.
- Review and provide constructive feedback on work from other designers across the team.
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Standardisation and Best Practices:
- Work with others to create and establish standardised practices within a design team, including the ongoing development of our design system.
- Contribute to building and cultivating a positive, valuable team culture.
Qualifications:
- Bachelor’s degree in UX Design, Interaction Design, Graphic Design, Human-Computer Interaction (HCI), Psychology, Cognitive Science, Computer Science, Information Architecture, or a related field.
- 2 years of experience in UX design, with a strong portfolio showcasing your work.
- Proficiency in design tools such as Figma, Sketch or similar.
- Knowledge of user-centred design principles and best practices.
- Strong visual design skills with an eye for detail.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced, agile environment.
- Passion for staying updated with the latest design trends and technologies.
Preferred Experience:
- B2B work desirable.
- Prior involvement in high-profile design projects in a commercial or B2B environment.
- First-hand experience of agile methodologies and practice.
At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application.
At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
- Department
- Technology
- Locations
- Reigate, Manchester
About Infinity
We believe conversations matter and that you deserve to understand yours better. Our journey started in 2010 when we identified the need for a call tracking product from over a decade of experience of managing paid search campaigns.
Following a steady, organic growth and a strategic investment, we now have a presence across five locations, including San Francisco, London, and Baltimore.
Despite numerous additions to our platform, our founding principles still drive what we do now. We give businesses clear, reliable insights on how their digital strategy is performing today, making it easier to get better results tomorrow.
The possibilities for our clients continue to grow as we work on numerous exciting developments, and curate an expanding network of tech and agency partners.
UX Designer
We're hard-working, enthusiastic and fun! Are you interested in a new challenge? Do you want to join a meaningful mission? If so read on!
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